Home » Four Vectors of Innovation Will Fuel Mitel Customer Growth and Competitive Advantage

Four Vectors of Innovation Will Fuel Mitel Customer Growth and Competitive Advantage

But, deployment flexibility will continue to be

an area of significant change and innovation going forward. In the future,

organizations will seek increasing control over where data is processed, how

it is stored, how it is transmitted and where it is sent.

Customers will want to be able to use their data in the place that makes the

most sense. These are some of the reasons why we believe the majority of

companies will ultimately want to adopt a hybrid cloud deployment model in the future.

We also believe customers

will want their business communications platform to

provide them with the flexibility to accomplish real-time processing at

the edge. Communications applications are always time-sensitive, and the success

of some business-critical use cases like special call routing or emergency communications hinges on

enabling near real-time performance and local site survivability i

n edge devices. As 5G networks grow more pervasive and mobile devices continue

to gain processing power, Mitel anticipates that this type of edge-based communications use case will only increase.

Mitel has four decades of experience

with dedicated instance solutions and we intend to build on it. We’ve demonstrated a strong track record of enabling high-performance edge solutions and can apply that expertise to private cloud deployments that may be better suited for use cases requiring edge processing. Further, we can design CloudLink applications that support more processing at the edge.

By maximizing our expertise phone number library in hybrid and edge deployments, Mitel will be able to anticipate customer requirements and pave the way to provide with more best-in-class choices that deliver ‘your UC&C, your way.’

phone number library

nnovation Vector 2. Enable ongoing innovation via CloudLink

In the past, after a technology provider the content must be prepared in such a way launched a new product, it began working on the next. To get the latest features, customers who‘d purchased the first had to upgrade to the new version.

But cloud-enabled APIs and software updates have fundamentally vietnam data changed that model, and thankfully, everyone wins. Here’s how Mitel will innovate via CloudLink to create new opportunities — for our customer and partners.

Eliminating trade-offs across

deployment options. Some vendors have labeled on-premises and private cloud instances as ‘outdated and expensive’ deployment options when compared to the cloud-enabled efficiencies offered by UCaaS. We think that’s a short-term view. In fact, Mitel believes dedicated instance solutions are exciting, adaptable deployment options when assisted by cloud technology like CloudLink. CloudLink enables true hybrid cloud scenarios by building a bridge between latest public cloud technology and dedicated instance solutions, eliminating previous limitations by accelerating and simplifying delivery of new features, updates and functions. That’s why we plan to use CloudLink to enhance existing deployments across every Mitel platform, providing Mitel customers with future-proof functionality, continuous improvement, higher ROI, and the confidence they can rapidly adapt to the next challenge ahead.

Unleashing partner innovation.

Mitel partners provide new products and valuable customization to meet their customers‘ specific needs. With Mitel’s CloudLink technology, Mitel partners will have the power to deliver more innovation more quickly. By downloading APIs from the Mitel CloudLink portal, partners can connect core Mitel software functionality to efficiently build public cloud offerings and develop new services for their customers.

Innovation Vector 3. Continuously add customer-centric value

Mitel has built its successful track record by listening to the experts — our customers. Based on their first-hand experiences using our solutions in day-to-day operations, we gain a steady stream of ideas about the useability and feature innovations they need to be more successful. Then we deliver them.

 

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