Personally, I think of Sheryl Sandberg, the sprawling tech campuses in Silicon Valley, and Tim Cook prior to his CEO days. Despite the role of COO being closely associated with private sector companies, nearly every government agency also has one in some capacity. While fundamentally important, the role of COO in government is oftentimes not as defined as other government leadership positions. As a result, The Partnership for Public Service and Booz
Allen Hamilton recently released a report titled
Mission Possible: How Chief Operating Officers Can Make Government More Effective.” The purpose is to more deeply explore how agencies can leverage their chief operating officers. On this week’s DorobekINSIDER, Christopher Dorobek sat down with Tom Fox, Vice President of Leadership and Innovation at the Partnership for Public Service to discuss the findings of the report, the role of COOs in government and how it will evolve with the.
Trump administration’s proposals.
Fox started off the conversation by making one thing clear: The role of COO is key to agency success. “COOs are absolutely vital, especially gcash phone number given the emphasis that the Trump administration has placed on trying to address some of the longstanding problems around government accountability, talent effectiveness and citizen services,” Fox explained.
In most agencies, this role takes
The form of the deputy secretary, or whoever the both metrics are detrimental to a brand’s number two person in the agency is. However, some agencies like the Housing and Urban Development Department have a separate COO role that compliments the deputy secretary. “One of the main rich data responsibilities of the COO is to bridge the gap between the broad mission of the agency and the broad goals of the senior leadership in the organization,” Fox said.
In essence, they are the ones who
Take the program ideas of leadership and make them a reality on the ground. While COOs play a critical role in driving an agency’s mission, many of these positions remained unfilled six months into the new administration.